Tired of trying to find women's softball gear in the men's department?

TOTL Fastpitch specializes in women's fastpitch softball gear. We carry only Top Of The Line clothing and gear designed by major manufacturers especially for YOU.

Store Address:
704 South 10th Street
Richmond, TX 77469
Store Hours:
5 pm - 9 pm Mon. through Fri.
10 am - 4 pm Sat. & Sun.

281-238-8374 (tel)
sales@TOTLFastpitch.com

Shipping Information:
Packages usually ship within 3 days. Please check "Availability" for each item ordered for our expected shipping time. Some items take longer to ship than others. Your order will ship complete when the last item becomes available unless you indicate to us that you are willing to pay for split shipping.

Refund and Returns Policies:
Your complete satisfaction is very important to us! If you are not totally satisfied with your purchase, simply call our customer service at 281-238-8374 for a return authorization. Any items returned without a return authorization number will be returned to the sender. Merchandize returned in its original condition, including all tags, packaging and accessories will receive a prompt exchange or refund, excluding shipping charges. Merchandise purchased with a credit card will be credited to the card used for that transaction.

We will only refund shipping charges on incorrectly shipped or defective merchandise. Please insure any returned merchandise, since we cannot be held responsible for lost packages.

No refunds or exchanges will be honored beyond 30 days of the order date. Custom orders cannot be returned except for defects and warranty issues. Most warranties are handled directly by the manufacturers, but we will be happy to assist our customers in handling any warranty issues.

Bat manufacturers require that bats be returned directly to them.

Frequently Asked Questions:

1. How can I check on the status of my order?
Online orders receive an order comfirmation email with shipping/tracking information updated as your order moves through our system. You can also e-mail us at sales@totlfastpitch.com for updated information.

2. What are my shipping options?
Preferred shipping is UPS Ground. We also offer Next Day Air and Two-Day Air options for expedited service. If you live locally, you can select "Store Pick-up" to save shipping charges and pick your order up at the store. We will notify you by email or phone when your order is ready.